You can file a hotel complaint by contacting Aven Support via phone (press 2 for travel) or email at support@aven.com with your Itinerary ID and hotel details.
You can file a complaint about your hotel stay by contacting Aven Support directly, by calling the number on the back of your card (press 2 for travel) or email us at support@aven.com. Please provide your Itinerary ID, hotel name, and a brief description of your concern. Our team will review your case and work with the hotel to resolve the issue as quickly as possible.